At Gallagher Bassett, our strength is our people. We are a growing team of dedicated professionals guiding those in need toward the best possible outcomes for their health and wellbeing. We work together as a resilient, collaborative, and inclusive team, continuously redefining excellence in claims management.

Here, your skills and dedication truly make a difference.
GUIDE. GUARD. GO BEYOND.

We believe every candidate brings unique value. Even if you feel your experience isn’t an exact match, we encourage you to apply—you may be exactly what we’re looking for!

Current Openings – Multiple Positions Available!

Jurisdiction: New York Workers Compensation Claims

Licensure: Active NY Adjuster’s License Required

Location: Fully Remote

How You’ll Make an Impact

Resolution Manager

Experience Required: 2+ years
Investigate, evaluate, and resolve workers compensation claims using your critical thinking and analytical skills.
Deliver innovative solutions in partnership with clients to improve the claims process.
Plan, prioritize, and manage tasks effectively to provide exceptional client service.

Senior Resolution Manager

Experience Required: 5+ years
Manage more complex claims with a focus on timely and appropriate resolutions.
Apply advanced decision-making and exposure analysis to drive efficient claim outcomes.
Collaborate closely with all parties involved, providing excellent customer service throughout the claims process.

Claims Supervisor

Supervisory Experience Preferred
Lead: Supervise and inspire a team of workers compensation adjusters managing diverse caseloads.
Promote Best Practices: Guide team members in alignment with Gallagher Bassett’s proven methodologies.
Drive Talent: Lead hiring, onboarding, and ongoing development of team members.
Manage Workloads: Set goals, track performance, and ensure efficient work distribution.
Leverage Technology: Utilize Gallagher’s industry-leading claims systems to streamline operations.
Client Communication: Maintain professional, proactive communication with clients, carriers, and brokers.
Prioritize and Develop: Balance priorities while coaching and positioning your team for success.

About You – Key Qualifications

Claims Background: Workers Compensation (including Lost-Time claims)
Jurisdictional Experience: New York claims handling required
Licensure: Active New York Adjuster’s License required
Skills:
- Strong analytical and decision-making abilities
- Effective communication with all claim stakeholders
- Consistent, empathetic customer service
- Adherence to company and regulatory guidelines
- Ability to manage and document claims efficiently

Compensation & Benefits

In addition to competitive pay, Gallagher Bassett offers a robust benefits package, including:

Core Benefits:

Medical, Dental, Vision Insurance (effective Day 1)
Life and Accident Insurance
401(k) with Roth options
Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
Educational Expense Reimbursement
Paid Parental Leave

Additional Perks:

Digital mental health support through Talkspace
Flexible work hours (based on role and location)
Training and development programs
Gallagher Thrive wellness program
Charitable matching gift program
And more!

Our Commitment to Inclusion & Diversity

At Gallagher Bassett, inclusion and diversity are at the heart of our company. For over 95 years, Gallagher has proudly championed sustainability, community impact, and equal opportunity employment.

We embrace and celebrate diverse identities, experiences, and perspectives—they make us stronger and enable us to better serve our clients and communities.

Gallagher is an equal opportunity employer. We prohibit discrimination of any kind based on race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable laws. We also provide reasonable accommodations for qualified individuals with disabilities.