We are seeking a dedicated and hands-on Field Service Engineer / Technician to join our growing technical service team. In this role, you will be responsible for installing, maintaining, and repairing equipment at client sites, ensuring optimal performance and customer satisfaction.

Key Responsibilities:

Perform on-site installation, troubleshooting, maintenance, and repair of equipment
Diagnose technical issues and provide efficient solutions
Conduct routine preventive maintenance services
Train end-users on basic operation and care of equipment
Accurately document service reports, repairs, and parts used
Liaise with technical support and engineering teams for advanced issues
Maintain a high level of customer service and professionalism at all times
Travel to customer sites regularly (local or regional)

Required Qualifications:

Degree or diploma in Electrical, Mechanical, or Electronics Engineering/Technology
Proven experience in field service or technical support roles
Strong knowledge of mechanical and/or electronic systems
Ability to read technical manuals, schematics, and diagrams
Excellent troubleshooting and problem-solving skills
Good communication and interpersonal abilities
Valid driver’s license and willingness to travel

Preferred Skills (Nice to Have):

Experience with [specific equipment, industry, or brand]
Knowledge of safety protocols and field service reporting tools
Ability to work independently under minimal supervision