At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

Job Responsibility:

Retail store replenishment, inventory counting and operational tasks within set KPIs
Replenishment and internal transportation of stock within the warehouse and store while safely utilising material handling equipment and tools
Ensuring IKEA Standard Operating Procedures (SOPs), rules, and guidelines are followed throughout the process to ensure the safety of both customers and co-workers
Frequent lifting and use of manual handling equipment such as pallet jacks, while working safely alongside forklift operations
Actively contributing to the highest possible stock availability by ensuring accurate replenishment, location management, inventory counting, and taking responsibility to follow up discrepancies to ensure our customers always have the right information
Picking, checking, and preparing customer orders for delivery or collection, and operational tasks within set KPIs
Accurately using IKEA systems to manage workflow
Handing out click and collect orders to customers with a friendly approach
Actively contributing to the highest possible stock availability by ensuring accurate picking, checking, and return flow, and taking responsibility to follow up discrepancies to ensure our customers always have the right information

Requirements:

A passion for fulfilment operations and experience working in a warehouse or retail store replenishment environment with frequent manual handling
For the outbound roles a current forklift license is highly valued
A ‘Togetherness’ mindset where you’ll work collaboratively with your team and other departments to secure the best possible outcome for customers
A clear communicator with a high level of autonomy and accuracy so you can work effectively independently
Ability to prioritise tasks effectively in a fast-paced environment to meet KPIs, while always working safely
Ability to learn and use internal IT systems to manage workflow
A priority on safe work practices and being comfortable with physical work and manual handling, including frequent lifting and walking

What we offer:

Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)