Software Sales Account Manager

Location: Doha, Qatar
Company: iHorizons
Type: Full-Time | Permanent

Company Overview

iHorizons is a leading provider of enterprise digital solutions, offering innovative services across sectors in the Middle East. Our focus lies in enabling digital transformation for government entities and large organizations through advanced technologies, strategic consulting, and dedicated client partnerships.

Job Summary

As a Software Sales Account Manager, you will manage the complete sales lifecycle of iHorizons’ software products and IT services—prospecting, closing, and nurturing both new and existing accounts. You will play a strategic role in expanding market presence, driving revenue growth, and cultivating long-term client relationships.

Reporting Structure

Reports to the Sales Manager.

Key Objectives

  • Generate leads, convert them into opportunities, and close deals.

  • Sell complex enterprise solutions to large organizations.

  • Achieve revenue targets and contribute to business expansion through upselling and cross-selling.

Key Responsibilities

1. Full Sales Lifecycle Ownership

  • Hunt for new business via cold calling, networking, and relationship-building.

  • Act as a trusted technology advisor to clients.

  • Align client needs with iHorizons solutions and services.

  • Lead the bidding process, manage proposals, and drive deal closure.

  • Collaborate with Sales Manager and bid teams on large deals.

2. Revenue Generation

  • Achieve or exceed revenue targets by onboarding new clients and upselling to existing ones.

  • Ensure all deals meet minimum gross margin requirements.

3. Account Management

  • Serve as the primary point of contact for clients.

  • Track client business dynamics and market trends.

  • Support clients throughout the sales, implementation, and after-sales cycles.

  • Maintain satisfaction and proactively resolve issues.

4. Upselling and Cross-Selling

  • Develop and maintain account development plans.

  • Identify new revenue streams within existing accounts.

  • Promote new iHorizons services and technologies.

5. Sales Administration

  • Assist Sales Operations in contract renewals, invoicing, and documentation.

  • Ensure proper client file maintenance, including contracts and communications.

  • Follow up on collections and payments.

6. CRM and Reporting

  • Maintain up-to-date activity logs and forecasts using iHorizons’ CRM.

  • Provide sales insights and reports to management as needed.

7. Client Engagement & Representation

  • Regularly visit key clients to strengthen relationships.

  • Represent iHorizons in trade shows and tech events.

  • Build relationships with senior decision-makers (CIOs, IT Directors, etc.)

  • Coordinate with the marketing team on lead generation and promotions.

Qualifications

Education

  • Bachelor’s degree in Business, Computer Science, or a related field.

  • Ongoing education in Sales or IT is a plus.

Experience

  • Minimum 5 years of sales experience, with 1–2 years in a similar role.

  • Experience in enterprise IT solution sales is mandatory.

  • Experience in digital transformation solutions is highly preferred.

  • Experience in the Qatari or Middle East market is a strong advantage.

  • CRM software experience is desirable.

Skills & Attributes

  • Strong selling, negotiation, and closing skills.

  • Excellent relationship-building and client management.

  • Exceptional communication and presentation abilities.

  • Results-driven and highly motivated.

  • Solid understanding of sales techniques and enterprise software landscapes.

  • Proficient in MS Office and CRM tools.

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